Dear customers ,
Due to the pandemic issues we are all facing during these difficult times of this year , I would kindly like to being to your attention the tardiness of your delivery. Upon processing the orders, I am in no control of how fast your parcel will be delivered to you any longer. The tracking error messages have been abondant and I’d kindly appreciate your understanding and your patience during these upcoming months. Hoping you are still excited and anxious to receiving and enjoying it/them , I kindly ask that you be a bit more patient until you receive them .
Note : Upon receiving your parcel , please remember to wear some protective gloves and masks prior to opening your parcel since we don’t know how it was handled before its destination. After removing you gloves & mask, remember to watch you hands n case you didn’t wear any gloves in order to help protect one another until the end of the COVID-19.
As for me, I haven’t been going out a lot these days but still, please remember that each product is safely delivered to you because I don’t people into my home since it’s also my work place just to make sure that I keep my fiancé, myself and my clients safe and sound !
Sadly I won’t be accepting any return(s) during the time being , yet don’t hesitate to message me in case there is any problem with your order with a proof of of picture explaining the issue(a) and a discount code will be sent to you after processing your claim which will be valid for a month and can be used anytime writhing that time frame !
Best regards to you all ,
Stay safe & blessed while patiently waiting for your delivery !
Xoxo=)
Shipping all across Canada is Free If the total purchase value is over $100 CAD and more .
Any ordered item (s) shall be processed automatically if available in stock & be delivered to you within 3-5 business days.
Other countries outside Canada ( ie : USA ,UK , France etc.... also will take about the same time frame ) before the parcel will be delivered at its final destination.
If customized knitting beanies , scarves, neck warmers , headbands , or beau tie are required , the order (s) can take up to 10 business days to make before being shipped to you depending on your location.
All sales are final *
Exchanges cannot be made but rather an applicable discount can be applied only with valuable reasons provided within 4 business days from the day of the reception of the parcel.